PLACING AN ORDER
To place an order, click on the "Add to Cart" button next to each item.
When you are finished shopping, select the view cart link and proceed to check
out. First time customers will be required to register. Return customers save
time, by simply inserting their username and password.
Click here to register now.
SHOPPING ON-LINE
For your convenience, we have installed a Secured Shopping Cart via Paypal where
you may use your credit card for on-line ordering. If you experience any
difficulties in placing an order, please contact us.
TERMS
We accept credit cards through paypal. Paypal also allows you to directly
transfer from your bank account.
SHIPPING
We ship in stock items within 72 hours, but custom orders will be handled on an
individual basis. Some of our items ship directly from our vendors and will arrive at separate times in different shipments. We will keep you posted on shipping dates. For personalized items please allow 3-4 weeks, additional time may be required during holidays. If you need an item sooner, please indicate that and we will do our best to accomodate your request, please be aware additional shipping/rush fees may apply. If an item is back ordered, you will be notified of an anticipated ship date.
PLEASE NOTE: At this time we are only able to ship orders in the United States.
ORDERING
There is no minimum order. Shipping and Sales Tax (State of Texas) are calculated and added to
the total order at check out.
TRACKING YOUR ORDER
You may track the status of your order by clicking on the Order
Tracking Link, after which you will need to enter your specified user name and
password. Through this system you will be able to retrieve your basic shipping
information. Click here to TRACK
YOUR ORDER.
PRIVACY POLICY
Your privacy is important to us!
Making a purchase requires that you supply your contact information
(name-email-address-shipping address). When purchasing, you will create an
account that will store your information, so the next time you shop with us, you
will simply log in. Your information is strictly confidential. We use this for
your convenience, and to process our orders only.
The information you
provide to us will be used solely by us, to process your orders. We will not
distribute, display or sell any information you entrust to us. We will not
allow any third party access to your personal information unless forced to do so
by law.
We appreciate your business! Please feel free to
contact us with any questions and concerns you may have.
Thank you for shopping with Pineapple Hill!
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